Do you need help with the HealthAhead App (powered by Jiff)?
Contact Jiff support
GE dedicated support line (US only): 1-844-307-8887
Hours: M - F 8am - 9pm ET
With the launch of the new HealthAhead site, we welcome your feedback and comments. Email us directly to email@example.com
Some cookies serve an essential function and the websites cannot work properly without them. Where such essential cookies are used, they cannot be disabled.
Other cookies serve a functional purpose and improve the user experience of the websites. We use browser and flash cookies to tell us, for example, whether you´ve visited us before, and to help us identify site features in which you may have the greatest interest. Browser and Flash cookies may enhance your online experience by saving your preferences while you are visiting a particular site so that you do not need to reset them each time you visit the website. Neither browser nor flash cookies can identify you as an individual. You can decline any browser cookie through your browser however, without browser cookies you may not be able to take full advantage of all our website features.
Please see our disclosure section below to manage your flash cookies. Similar to browser cookies, you may not be able to take full advantage of all website features once you have disabled flash cookies.
The HealthAhead portal does not support advertising cookies. GE will provide notice and obtain consent to our visitors when cookies are used for targeted advertising purposes as required by local law. If a visitor declines to consent, they will not receive any advertising cookies.
Some types of cookies collect aggregate information which help improve our websites by providing information, for example, on loading errors and the most visited webpages. Certain pages on our site may contain web beacons (also known as Internet tags, pixel tags and clear GIFs). GE uses web beacons to help display content to visitors and to generate statistics regarding web traffic and trends. Web beacons cannot identify you as an individual. Web beacon data does not include IP address. The web beacon data is stored at Google Analytics, a third party (see "Tracking and Reporting" for more information on this technology). Please see our disclosure section below to manage your Web Beacons.
The following cookies are used on this website:
These cookies are required to operate the site:
These cookies are required to authenticate on the site:
We sometimes embed content and sharing tools from other (third party) sites. When you visit a GE website with embedded third party content or sharing tools, you may be presented with cookies from those third parties´ sites. We do not control the dissemination of these third party cookies. You should check the relevant third party website(s) for more information about these cookies, and whether and how you may opt out of receiving them.
Generally speaking, however, you may disable third party cookies by adjusting your browser settings - instructions may be found at www.aboutcookies.org.
Google Analytics - Collect information about how visitors use the site in order to optimize visitor experiences; note visitor page views and clicks within pages, length of time spent on our sites, and search term or referring site that brought a visitor to the site
You may withdraw your consent for the web beacons used by following the instructions at this site https://tools.google.com/dlpage/gaoptout. Please note that many features of our websites depend on these technologies to deliver content or enhance presentation, and removing these cookies may result in reduced functionality and diminished experience. Withdrawing your consent for these cookies disables them so they no longer perform the functions disclosed above. Please note that the disabled code for these cookies will still be present on your computer or other device and the cookies will be listed in your browser, unless you also remove them from your browser using your browser settings; instructions may be found at www.aboutcookies.org.
When it comes to data privacy, protecting your personal information is most important. We feel it’s also important to give you, your colleagues, and your family members a voice in the development of this web site and your overall experience with it. To do this, we need to collect certain types of information to help us evaluate how the HealthAhead web site is being used, so we can continually improve your experience and the content we offer to you. By tracking overall usage patterns, providing an easy channel for your feedback, and allowing you to tell us what content is most useful to you, we can refine our offerings and provide more of the content you personally find valuable.
Overall, we are committed to giving you the option to participate – or not participate – in a manner that’s right for you. Read more for how we do this.
All methods of identifying yourself to GE will be optional and opt-in, may be updated by you at any time, and will not be required for all areas of the web site.
We will not collect any identifiable user information from the areas of the HealthAhead web site which do not require SSO (Single Sign On), unique User ID (Identification), and/or Password.
There are areas of the web site that require you to identify yourself to us (authenticate). This allows you to access certain parts of the web site that may otherwise be restricted for privacy and security purposes.
There are also areas that may provide the option to create a personalized profile. The information you provide is optional and what you tell us will determine the level of personalization you will experience.
Access to identifiable information is restricted to internal, administrative personnel and solely for purposes of providing web site support, awarding prizes and other recognition, and customizing the web site content and overall functionality for the user. However, we will also allow you to change your mind and opt-out of sharing personal information with us at any time.
When you visit the HealthAhead web site, we track, collect and report on certain aggregate and non- identifiable information. In other words, the information we collect does not relate to a single identifiable visitor. It tells us things such as how many users visited our web site and what pages they viewed.
This non-identifiable data will be collected and stored in a secure database in the U.S., and may be viewed by GE. We will analyze this information to refine our web site to better reflect user preferences, such as the type of content users are searching for most, and to improve the usability of the web site and the user’s web site experience. The information may also be used for purposes of promoting the web site. The data will not be used for medical analysis or other medical purposes.
We keep this information unless you don’t wish GE to capture this and choose to delete your cookie history. If you wish to stop accepting new browser cookies, get notification when you receive a new cookie, or disable existing cookies, the “help” portion of the toolbar on most browsers will tell you how. Keep in mind, without browser cookies, you may not be able to take full advantage of all our web site features or have your preferences saved for future visits.
We also use Flash cookies on the web site to enhance your online experience. These are similar to browser cookies, but they store data more complex than simple text. Flash cookies, by themselves, cannot do anything to or with the data on your computer. In addition, Flash cookies cannot access or remember your email address or other personal information unless you provide the information on this web site.
Certain pages on our web site contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons obtain information such as the time the page was viewed, the type of browser used to view the page, and the information in cookies. Web beacon data does not include IP address. The web beacon data is stored at Google Analytics, a third party (see ‘Tracking and Reporting’ for more information on this technology).
Specifically we will track, collect and report on the following data using software from Google Analytics. For more information about Google Analytics, including information about how to opt out of these technologies, go to www.google-analytics.com
Our primary metrics include: Poll response rate, repeat visits, number of times content is shared, and visits by country.
The sub-metrics include:
Most Popular Content Types, Most Popular Content Topics, User Pathing, Exit Links, Bounce Rate, Traffic by Source (region), Time on Web site, Visit Time of Day, Unique Views/Page Views, Thumps Up/Down, Most Shared Content, Number of Times Content is Rated, Most Rated Content by Type, Language Selection.
We will also be tracking how much communicators, web site leaders and other HealthAhead operations teams are leveraging the web site to support and align their business, regional and web site specific efforts. Some of these metrics may be tracked using existing support central tools.
These metrics may include:
Number of Content Submissions by Region, Number of non-corporate Driven Promotions by RCs, Number of Promotional Downloads by Region, Support Central Survey
Your feedback is important to the web site’s ongoing development, so we’d love to hear your opinions and ideas. To contact us, please use this Feedback form. We will not be able to respond directly, but all feedback will be reviewed, evaluated, and factored into future content decisions. Please note: this form is monitored by IT support staff only. Please do not submit any personal or medical information. And thank you in advance!
On the web site, we will conduct polls and quizzes to better understand user activities, attitudes, interests and knowledge across multiple health topics. These polls may also help us serve you better by asking questions that relate to the usefulness of our web site. We will not capture any personally identifiable information through the collection of poll response data. As part of these polls and quizzes, we will capture responses sorted by country. In the future, we may capture responses sorted by additional anonymous demographics such as language, affiliated GE business, work web site location, gender, etc.
We want you to share the web site’s content with important people in your life, so most articles, videos and slideshows can be emailed. To do so, we will ask you to provide your name and the recipient’s email address. We simply use this information to send the content as you request. At this time, we do not capture or store your, or the recipient’s, email address. Please see below to learn how we track and report on email sharing activity.
Please also review GE’s Social Media Guidelines
GE maintains administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of any information you provide on this web site. We use secure socket layer (SSL) technology to help keep the information you provide on this web site secure. See ‘Information We Share’ and ‘Information We Transfer’ for additional details.
We do not sell or otherwise disclose personal information about our visitors, except as described here. We may share information provided by visitors with service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information, except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may disclose information about you if we are required to do so by law or legal process; to law enforcement authorities or other government officials; or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We may transfer the information we collect on this web site to other countries where we do business, but only for the purposes described above. When we transfer your information to other countries, we will protect that information as described here unless otherwise required by applicable laws.
We provide links to other web sites for your convenience and information. These web sites may have their own privacy statements in place, which we recommend you review if you visit any linked web sites. We are not responsible for the content of linked web sites or any use of the web sites.
This web site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the web site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen, we will delete the information from our records.
Some links on this web site may take web site visitors to web sites that are directed to children. These web sites have their own privacy notices that address children’s privacy. We encourage you to read these privacy notices if you visit any linked web sites directed to children.
This Privacy & Data Policy may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a notice on this web site to notify you of any significant changes to our Privacy & Data Policy, and indicate at the top of this policy when it was most recently updated.
If you have any questions or comments about this Privacy & Data Policy, or if you would like us to update information we have about you or your preferences, please contact us by visiting our Feedback Form.
1. The Contents of the HealthAhead Web site, such as text, graphics, images, information obtained from third party content providers, and other material contained of the HealthAhead Web site ("Content") are for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any question you may have regarding a medical condition.
2. If you think you may have a medical emergency, call your doctor or 911 immediately. Reliance on any information or Content available on the HealthAhead web site is solely at your own risk.
3. The use of the HealthAhead Web site and the Content is completely voluntary and at your own risk.
All third party content vendors meet GE standards for conflicts of interest, management of personal identifiable information, and quality.
The HealthAhead app is available to eligible active GE employees (excluding GE Stand Alone Affiliates) and plus one (+1) family member, 18 years of age or older.
Invite your +1 through the HealthAhead app and “Do Healthy” together!
Additional resources are available for the whole family at healthahead.ge.com