[{"command":"insert","method":"html","selector":"#portal","data":"\u003Cdiv id=\u0022forgray\u0022\u003E \u003Cinput type = \u0022hidden\u0022 id = \u0022nid\u0022 value = 13416\u003E\u003Cinput type = \u0022hidden\u0022 id = \u0022landing_nid\u0022 value = \u002213500\u0022\u003E\u003Cinput type = \u0022hidden\u0022 id = \u0022landing_title\u0022 value = \u0022Health Care Hub\u0022\u003E\u003Cinput type = \u0022hidden\u0022 id = \u0022landing_nid\u0022 value = \u002213500\u0022\u003E\u003Cinput type = \u0022hidden\u0022 id = \u0022landing_title\u0022 value = \u0022Health Care Hub\u0022\u003E\u003Cinput type = \u0022hidden\u0022 id = \u0022pageclass\u0022 value = \u0022ae-inner-hcd\u0022\u003E\u003Cdiv id = \u0022portal-content\u0022 class = \u0022container\u0022\u003E\u003Cdiv class = \u0022row\u0022\u003E\u003Csection class = \u0022span12\u0022\u003E\u003Cdiv class = \u0022row-fluid cms-node-single\u0022 id = \u0022node-13416\u0022\u003E\u003Cdiv class = \u0022cms-eeview-content span3 cms-sidebar pull-right\u0022\u003E\u003Cdiv class = \u0022 sidebar\u0022\u003E\u003Cdiv id = \u0022section-126833\u0022 class = \u0022content-section span12\u0022\u003E\u003Cdiv class = \u0022section-title section-title img-circles-bg\u0022\u003E\u003Ch3 class=\u0022title voice-brand\u0022\u003ENeed Help?\u003C\/h3\u003E\u003Ca href=\u0022#\u0022\u003E\u003Ci class=\u0022icon-ico_chevron_down_lg\u0022\u003E\u003C\/i\u003E\u003C\/a\u003E\u003C\/div\u003E\u003Cdiv class = block hide-info \u003E\u003Cstrong\u003EFor more information about your current medical benefits or to get help with making your own elections online (cannot enroll for you):\u003C\/strong\u003E\u003Cbr \/\u003E\r\nContact Health Coach from GE\u003Cbr \/\u003E\r\nPhone: \u003Ca href=\u0022tel: 1-866-272-6007\u0022 target=\u0022_blank\u0022\u003E1-866-272-6007\u003C\/a\u003E\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003ETo enroll by phone, verify dependent eligibility, payroll contributions and other related questions:\u003C\/strong\u003E\u003Cbr \/\u003E\r\nContact GE Benefit Center\u003Cbr \/\u003E\r\nPhone:\u0026nbsp;\u003Ca href=\u0022tel:1-800-252-5259\u0022\u003E1-800-252-5259\u003C\/a\u003E\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003EYour Rights and Protections Against Surprise Medical Bills\u003C\/strong\u003E\u003Cbr \/\u003E\r\n\u003Ca href=\u0022https:\/\/onehr.ge.com\/eeview\/sites\/default\/files\/public\/surprise_medical_bills_notice.pdf\u0022 target=\u0022_blank\u0022\u003ELearn more\u003C\/a\u003E\r\n\u003Ch3 class=\u0022ge-element sectionTitle voice-brand title \u0022\u003E\u0026nbsp;\u003C\/h3\u003E\r\n\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv class = \u0022span9\u0022\u003E\u003Cdiv class = \u0022cms-eeview-content ae-inner-hcd\u0022\u003E\u003Cdiv class = \u0022blocked-modules\u0022\u003E\u003Cdiv class=\u0022cms-page-title block-title mb-20px\u0022\u003E\u003Ch2 class=\u0022title voice-brand cms-page-title\u0022\u003EHealth Coach from GE\u003C\/h2\u003E\u003C\/div\u003E\u003Cdiv class=\u0022row-fluid content-body \u0022\u003E\u003Cdiv class = \u0022span12 block\u0022\u003E\u0026nbsp;\r\n\u003Ch3 class=\u0022ge-element sectionTitle voice-brand title \u0022\u003EOverview\u003C\/h3\u003E\r\n\u003Cbr \/\u003E\r\nHealth Coaches can help you find in-network hospitals and doctors, understand your diagnosis and treatment options, and help with your medical plan claims and billing issues - at no cost!\r\n\u003Cdiv\u003E\u0026nbsp;\u003C\/div\u003E\r\n\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv class=\u0022row-fluid content-group group-content-info cms-widget-row \u0022 id = \u0022group-145770\u0022\u003E\u003Cdiv class = \u0022span12 block\u0022\u003E\u003Ch3 class=\u0022ge-element sectionTitle voice-brand title \u0022\u003EWhen it comes to your health, you need answers\u003C\/h3\u003E\r\n\u003Cbr \/\u003E\r\nSince 2006, Health Coach\u0027s specially trained nurses, backed by a team of doctors and other service professionals have helped tens of thousands of GE employees and their family members deal with chronic illness, medical conditions, and claims issues. Today, Health Coach offers even more ways to support you with expert guidance and world-class medical resources. \u0026nbsp;\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003ESupport with medical issues\u003C\/strong\u003E\u003Cbr \/\u003E\r\nYour Health Coach can assess your situation, answer your questions, and connect you to a broad range of resources \u2014 at no cost to you and your dependents enrolled in a GE medical plan.\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003ESupport for benefit and claims questions\u003C\/strong\u003E\u003Cbr \/\u003E\r\nIn 2012, a service was introduced to help you understand and resolve coverage and claims issues in your GE medical plan. To date, Health Coach has resolved thousands of cases on behalf of GE members. Experienced representatives can assist you by working as\u0026nbsp;a single point of contact between you, your insurance carrier, and your health care provider until the matter is resolved.\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\nWhen you need help, call \u003Ca href=\u0022tel: 1-866-272-6007\u0022 target=\u0022_blank\u0022\u003E1-866-272-6007\u003C\/a\u003E.\u003Cbr \/\u003E\r\n\u0026nbsp;\r\n\u003Ch3 class=\u0022ge-element sectionTitle voice-brand title \u0022\u003EFive reasons to call Health Coach from GE\u003C\/h3\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003E1. Find high-quality providers\u003C\/strong\u003E\u0026nbsp;\u003Cstrong\u003E-\u003C\/strong\u003E including after-hours care.\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003E2. Understand your diagnosis and treatment options\u003C\/strong\u003E\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003E3. Access Centers of Excellence programs -\u0026nbsp;\u003C\/strong\u003Eincluding \u003Ca href=\u0022https:\/\/www.ge-healthahead.com\/sl\/13420\u0022 target=\u0022_blank\u0022\u003EHip \u0026amp; Knee\u003C\/a\u003E, \u003Ca href=\u0022https:\/\/www.ge-healthahead.com\/sl\/13503\u0022 target=\u0022_blank\u0022\u003EMaternity\u003C\/a\u003E and \u003Ca href=\u0022https:\/\/www.ge-healthahead.com\/sl\/13504\u0022 target=\u0022_blank\u0022\u003Emore\u003C\/a\u003E!\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003E4. Get help resolving medical claim issues\u003C\/strong\u003E\u0026nbsp;\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003E5. Utilize your Employee Assistance Program (\u003Ca href=\u0022https:\/\/www.ge-healthahead.com\/sl\/15438\u0022 target=\u0022_blank\u0022\u003EEAP\u003C\/a\u003E) benefit\u003C\/strong\u003E\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003EHealth Coach is available weekdays from 9 a.m. to 7 p.m. Eastern time and 24 hours a day, 7 days a week for urgent after-hours care questions and options.\u003C\/strong\u003E\u003Cdiv class=\u0022row-fluid\u0022\u003E\u003Cdiv id = \u0022section-145771\u0022 class = \u0022content-section span12\u0022\u003E\u003Cdiv class = \u003E\u003Cdiv class=\u0022accordion\u0022\u003E\u003Cdiv class=\u0022accordion-group\u0022\u003E\u003Cdiv class=\u0022accordion-heading\u0022\u003E\u003Ca class=\u0022accordion-toggle collapsed\u0022 data-toggle=\u0022collapse\u0022 data-parent=\u0022#145773\u0022 href=\u0022#section-linkfile-accordion-145773\u0022\u003EFrequently Asked Questions\u003Ci class=\u0022icon-ico_chevron_down_lg\u0022\u003E\u003C\/i\u003E\u003C\/a\u003E\u003C\/div\u003E\u003Cdiv id=\u0022section-linkfile-accordion-145773\u0022 class=\u0022accordion-body collapse\u0022\u003E\u003Cdiv class=\u0022accordion-inner\u0022\u003E\u003Cstrong\u003EQ. Does GE have access to what I discuss with Health Coach?\u003C\/strong\u003E\u003Cbr \/\u003E\r\nA. Health Coaches are independent resources hired by GE. Your privacy is completely protected.\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003EQ. How does Health Coach know the right answers?\u003C\/strong\u003E\u003Cbr \/\u003E\r\nA. The medical experts at Health Coach tap into a list of trusted resources including:\r\n\u003Cul\u003E\r\n\t\u003Cli\u003ENationally recognized medical experts\u003C\/li\u003E\r\n\t\u003Cli\u003ESpecialty societies and national organizations such as American College of Cardiology and American Cancer Society\u003C\/li\u003E\r\n\t\u003Cli\u003EGovernment agencies such as the U.S. Department of Health \u0026amp; Human Services.\u003C\/li\u003E\r\n\u003C\/ul\u003E\r\nHealth Coaches will pull all of this information together and review it with you, so you can make the right health care choices for you and your family.\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003EQ. Who is Health Coach from GE?\u003C\/strong\u003E\u003Cbr \/\u003E\r\nA. Health Coaches are specially trained nurses, supported by a team of doctors and other service professionals. Your Health Coach will discuss your health care questions and concerns, and can also conduct research for you using a range of resources, including specialty resources that only health professionals may access.\u0026nbsp;Additionally, Health Coach\u2019s benefits and claims support service is staffed by experienced representatives who can help you understand and resolve coverage and claims issues in your GE Health Choice or GE Health Benefits medical plan.\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\u003Cstrong\u003EQ. Why is GE offering Health Coach?\u003C\/strong\u003E\u003Cbr \/\u003E\r\nA. GE wants to help you make informed health care decisions and, in turn, spend our health care dollars wisely and on high-quality services.\u0026nbsp; Health Coach from GE is a confidential toll-free phone service. It is available to U.S. based GE employees and pre-65 retirees enrolled in a GE Medical Care Option (GE Health Choice, GE Health Benefits, GE Health Care Preferred, GE Health Care Select, GE Medical Benefits or a GE-offered HMO).\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv class=\u0022row-fluid content-group group-content-info cms-widget-row \u0022 id = \u0022group-145772\u0022\u003E\u003Cdiv class = \u0022span12 block\u0022\u003E\u003Ch5 class=\u0022title\u0022\u003EActions\u003C\/h5\u003E\r\n\u003Cbr \/\u003E\r\nThree ways to contact Health Coach from GE:\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n1. Call \u003Ca href=\u0022tel: 1-866-272-6007\u0022 target=\u0022_blank\u0022\u003E1-866-272-6007\u003C\/a\u003E\u003Cbr \/\u003E\r\n2. Submit a\u0026nbsp;\u003Ca href=\u0022https:\/\/www.myoptum.com\/content\/homepage\/secure\/#!\/secure-messaging\/compose\u0022 target=\u0022_blank\u0022\u003ESecure Email Form\u003C\/a\u003E\u0026nbsp;\u003Cbr \/\u003E\r\n3. Use the chat feature at \u003Ca href=\u0022https:\/\/opt.northlightsoft.com\/sms-advocacy\/\u0022 target=\u0022_blank\u0022\u003E\u0027Chat Now\u0027\u003C\/a\u003E or text \u0027chat\u0027 to 58647\r\n\r\n\u003Ch3 class=\u0022title \u0022\u003E\u0026nbsp;\u003C\/h3\u003E\r\n\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/section\u003E\u003C\/div\u003E\u003C\/div\u003E\u003C\/div\u003E","settings":null}]